Our Services

- What we do



During the first visit we will ask your hearing history and examine your ears. If we do not have a current copy of a hearing test from your ENT Consultant we will test your hearing.

Should you wish another person to be present that is fine. We will listen to your hearing problems and experience and offer advice. The appointment should take between 45 minutes to 1 hour

Consultation, by appointment only are normally in the patients home. We cover the London area and Home Counties. Four consultations are usually sufficient to achieve an effective improvement in hearing ability.



If a custom device is preferred then an impression will be taken but the ear canals need to be clear from wax and debris.



Should you decide to try a hearing instrument after discussing size (type and style), technologies and price, we will arrange a trial and you will have the hearing aid/s for about 30 days with any follow up visits as required.



Adjustments can be made as each hearing instrument will be programmed to match the your hearing loss, modifications maybe necessary or shell alterations. When satisfied you then pay for the hearing instrument / s or return without charge.

Address 62 Glenthorne Avenue, Croydon, Surrey, CR0 7EZ phone 020 8654 6598 Email info@alexmackayhearing.co.uk