About Us

Alex Mackay

Alex Mackay

The name Alex Mackay has been known in the hearing aid industry for over 50 years. Alex started as a technician and progressed through the industry becoming a Technical Consultant with two of todays leading manufacturers. In 1987, he became self employed as an Independent Hearing Aid Dispenser, as with his experience working with NHS Audiology Departments and the Private hearing aid industry he felt that he could offer a unique personal service.

Lorna Elliott

Mrs Lorna Mackay-Elliott

his daughter joined him in 1998, leaving her employment as a Paediatric Nurse and qualified as a Hearing Therapist in 2001. Lorna graduated in 2010 as a Hearing Aid Dispenser to work alongside her father, within the family business.


They provide a comprehensive independent service for the hearing impaired which also includes relevant hearing advice for their families and friends. They also supply all types of hearing instruments from the smallest 'CIC' instruments, the latest developments in deep canal fittings and the most versatile programmable digital instruments available from Bernafon, GN Resound, Oticon, Phonak, PureTone Siemens, Starkey, Unitron and Widex. Including an excellent postal battery and repair service. Today there is an enormous range of equipment available and they are happy to offer advice on the benefits obtained from all the various hearing aid systems.

Address 62 Glenthorne Avenue, Croydon, Surrey, CR0 7EZ phone 020 8654 6598 Email info@alexmackayhearing.co.uk